Extensions and Variances Automated Requests System (EVARS)

A web-based application provides lenders an opportunity for automated request, review, approval, and rejection of Extensions of Time and Variances related to FHA-insured Title II forward loans.


EVARS is a secure website application operated in the interests of the U.S. Government and is administered by a contracted Business Service Provider. It is fully operational and supported by the contracted Business Service Provider.

For Technical Support Help Desk, please contact: HUD Customer Service helpdesk@hudnsc.org or call 1-888-862-1176

The FHA Resource Center is also available from 8:00 a.m. to 8:00 p.m. ET, Monday through Friday on all non-Federal holidays:

  • Online FAQ Site: www.hud.gov/answers
  • Email: answers@hud.gov, the FHA Resource Center can accept emails with attachments. To ensure proper attention to the attachment, please reference it within the body of the email.
  • Telephone: (800) CALL-FHA (225-5342)
Need Access to EVARS? Please complete the ECLASS training titled Module #7 Extension and Variance of Time Requests (EVARS) in order to gain access to the EVARS website. Click here to complete the training. Please note that if you do not have a ECLASS account you will need to register for a new account in order to take the required training.

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Servicing lenders may request an extension, which avoids curtailment of their debenture interest on future claims. A lender must complete form HUD-50012 New Extension Request to request an extension.

EVARS allows lenders to request for a variance when guidelines may otherwise prohibit the use of loss mitigation tools. The lenders must complete form HUD-90041 New Variance Request to request variance.

OMB Approval No. 2502-0584

The public reporting burden for this collection of information relating to the U.S. Department of Housing and Urban Development (HUD)’s Federal Housing Administration (FHA)-Insured Mortgage Loan Servicing of Delinquent, Default, and Foreclosure with Service Members Act is estimated to average 0.25 hours per response for the HUD-50012, New Extension Request Form and the HUD-90041, New Variance Request Form for FHA-approved mortgagees who service FHA-insured mortgages and the mortgagors. This includes the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.  

Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions to reduce this burden, to the Reports Management Officer, REE, U.S. Department of Housing and Urban Development (HUD), 451 7th Street, SW, Washington, DC 20410. When providing comments, please refer to OMB Approval No. 2502-0584. HUD may not conduct and sponsor, and a person is not required to respond to, a collection of information unless the collection displays a valid control number.

The information collection is required and used by HUD to track non-performing mortgage loans to bring delinquent mortgages current as quickly as possible, avoid foreclosure when feasible, and minimize losses to FHA’s Mutual Mortgage Insurance Fund (MMIF). There are no assurances of confidentiality provided under this collection.

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